Terms and Conditions
Please read these terms and conditions carefully before making your decision to purchase
Subscribe and Save
Subscribe and Save is an easy and practical way to ensure that you never run out of your favourite supplements. You’ll also receive 10% off the current selling price of the supplements that you choose. Please note that prices can change on occasion and sale products added to subscriptions revert to the usual selling prices (less the 10% subscription discount) when prices revert to the RRP prices. Re-orders are automatically fulfilled on the schedule that you set when ordering, and amendments can be made up to the day before dispatch.
Delivery
Subscribe and Save uses our free delivery service for all recurring orders, helping to keep your costs down. Shipping is charged on the first subscription order (unless the order is over £20.00 in value) and free shipping is applied to all recurring subscription orders. Orders take approximately 2 working days to arrive for UK customers. Please note that Bank Holidays and weekends are excluded from this delivery estimate, and that on rare occasions delivery may take longer due to factors outside our control.
European and international orders are delivered by your country’s local postal service, and delivery times may vary in accordance with this.
Payment
Payment for Subscribe and Save orders is generated using a valid credit or debit card; you can update your payment details at any time by contacting our customer service team. Please note that any new payment details provided via your online account will be used for any new and existing Subscribe and Save products you may have. Sadly, we are unable to accept payment for this service via cheque, PayPal, Direct Debit or Standing Order.
Substitutions
In rare cases where your chosen products are out of stock, Simply Supplements may opt to dispatch an equal or superior product. In such an eventuality we will try to contact you to discuss any substitutions before dispatch.
Offers and Promotions
We regret that the Subscribe and Save discount cannot be used in conjunction with any other offers available. Every subscription receives 10% off the advertised price.
Changing Your Order
Unless you created your subscription prior to the 8th June 2026 you have complete control over your Subscribe and Save schedule through your online account. You can pause, reactivate, reschedule, skip, swap products and cancel you subscription at any time.
If your subscription was created prior to the 8th June 2026 any changes may be made over the telephone with our friendly customer service team on 0800 988 0292.
We have worked hard to make Subscribe and Save as practical as possible for you, and we’re sure you’ll appreciate the benefits. Why not give it a try today?